Delivery and Refund Terms

2.1. If you choose “Cancel subscription” on the Subscription page of the application within 14 days of your first payment, the amount you paid is refunded in full to the same card and the paid period ends at once. Your Account keeps working in Limited Mode; your data is not deleted at once, it is kept under the schedule in section 16 of the Terms of Service and can be exported in the meantime. Your saved card is deleted at the payment institution.

2.2. This right applies once per Account, on the first payment; renewals, upgrades and later period payments are not refundable.

3.1. The cancellation takes effect at the end of the current Subscription Period: you keep using every feature for the time you paid for, no renewal happens at the end of the period and no new charge is made. The unused time is not refunded, except in the cases in sections 15.3, 15.5, 21.2 and 22.2 of the Terms of Service and section 7.2 of the Data Processing Agreement.

3.2. If you saved your card, the saved card is deleted at the payment institution when you cancel.

4.1. Refunds are made only to the card used for payment and reach your account within 3–10 business days, depending on your bank.

4.2. If a refund cannot be started, the application says so clearly; in that case writing to [email protected] is enough.

5.1. For any question about delivery and refunds: [email protected]. These Terms apply together with the Distance Sales Agreement and the Terms of Service.

Earlier versions of this document and what changed in each:

• 23 October 2026 — The cases with a refund of the unused period aligned with the Terms of Service.
• 20 October 2026 — Terms and periods aligned with the Terms of Service and the Distance Sales Agreement.
• 16 October 2026 — First version.