What should I look for when choosing patient tracking software?

First check that it covers your daily work: an appointment calendar, a patient card, payments and balances, end-of-day cash. Then come permissions and an audit trail, where the data is stored, import and export with Excel, mobile access and a clear price. Ask what it does not do as well; the table on this page shows that for Clinigim.

Is a patient record program the same as patient tracking software?

Mostly they describe the same thing. A patient record program stores the patient’s details and history; patient tracking software adds appointments, payments and balances to that. Clinigim does both: the patient card holds the record, and the appointment and payment screens do the tracking.

Why use a program instead of Excel or a notebook?

When appointment clashes, balances and cash are handled by hand, they get forgotten or added up wrongly. In a program a second appointment cannot be opened for the same chair, debtors sit in one list and the end-of-day cash adds itself up. A notebook and Excel are free; in return you do those checks yourself.

How much does patient tracking software cost?

Current packages and prices are shown live from the server in your country’s currency on the pricing page. As of October 2026 the Professional package costs 1,499 TRY per month in Turkey; any campaign is shown on the same page. You can try it first for 14 days without giving card details.

Does Clinigim replace an SBYS, or connect to e-Nabız?

No. Clinigim is not an SBYS registered with the Turkish Ministry of Health’s registration system, it does not send data to e-Nabız and it does not write e-prescriptions. For official record-keeping and notification duties a private practice may need an SBYS registered with the Ministry. Clinigim is used alongside it, for appointments, payments, cash and patient communication.

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For clinics and private practices

Patient tracking software: booking, records and payments

Patient tracking software keeps the appointment, the patient record, the payment and the remaining balance in one place. Instead of a notebook and Excel, each patient’s history sits on one card and the day’s cash adds itself up. Clinigim does this for clinics and private practices; you sign up and start in 2 minutes.

Try free14 days free · No card · Set up in 2 minutes

A doctor in a private practice reviewing a patient’s record on screen together with the patient

What is patient tracking software for?

A clinic repeats three jobs every day: who came, who paid what, who still owes. Patient tracking software puts those three in order. In Clinigim they are the screens below, and every one of them works in the app today.

clinigim.com/my-clinic · Appointments

AppointmentsToday

Chair 1

09:00EJEmma Johnson

ZirconiaCompleted

11:30SDSophia Davis

FillingArrived

Chair 2

10:15OBOlivia Brown

ImplantDeposit received

13:00JMJames Miller

FillingNo-show risk

✓

A second appointment cannot be opened for the same chair at the same time.

Appointment calendar
Each doctor has a column in the calendar and every appointment takes a chair or room. A second appointment cannot be opened for the same chair at the same time.
How to reduce no-show appointments
Patient record
Contact details, past treatments, appointments and notes gather on the patient’s card, so you do not need a separate notebook.
How to move patient records from Excel to software
Online booking page
The patient picks the service and a free slot on their own phone and the appointment lands in your calendar. The link goes on Instagram or a business card.
Payments
Every transaction is recorded as cash, card or bank transfer. A split payment counts as one transaction.
Patient balance and instalments
Everyone who owes money is in one list. You split an amount into instalments and see the date of the next one.
How to track patient balances and installment payments
Session packages
You keep a package as a treatment plan on the patient’s card: each session is a row. The number of sessions done, the amount paid and the balance show on the card.
How to track session packages

clinigim.com/my-clinic · Installment Plan

Installment Payment TrackingInstallment Plan

Olivia Brown

Total $6,400

1234

Next instalment$1,200

Next due dateFebruary 15

End-of-day cash
Cash, card and transfer are totalled separately; you do not add up the day’s cash by hand.
How to reconcile the cash drawer at the end of the day
Reports
Doctor performance, the tax report and expected collections are ready, and all of them export to Excel.
Team and permissions
Doctors, receptionists, assistants and managers are added with separate permissions, and what each did is recorded.
Private notes
Quick notes are visible only to the person who wrote them; nobody, the clinic owner included, sees another person’s note.
Web and mobile
A record you enter on the web shows in the iOS and Android app at the same moment; there is no second record to keep.
20 languages
The interface works in 20 languages; Arabic, Persian and Sorani mirror the whole layout right to left.

How do you keep patient records?

Keeping patient records comes down to three rules: each patient has one card, what is done on the card is recorded, and only authorised people open it. In a notebook or in Excel those rules depend on people; in a program the screen itself carries the order.

A patient record is health data and counts as sensitive personal data. When choosing a program, look at who can see what and where the data is stored. In Clinigim a patient record holds the following:

Name, phone and contact details, entered once on the card.
Past treatments, appointments and payments gather on the same card.
Consents are kept per patient: data-protection notice, treatment, use of images and marketing; none is ticked in advance.
Quick notes are private and visible only to the person who wrote them.
If you are coming from another program, you import the patient list from Excel or CSV in one go; you fix bad rows in the preview and can undo the import later.
A patient with a financial history is never deleted, only deactivated, so the money trail stays unbroken.

What to look for when choosing patient tracking software

The table below lists the questions to ask when you compare programs, and where Clinigim stands today. It also states what we do not do.

Criterion	Why it matters	Clinigim today
Appointment calendar with clash check	Double booking means an idle chair and a complaint.	Yes. A second appointment cannot be opened for the same chair at the same time.
Patient card	If the history is not in one place, it is searched for at every visit.	Yes. Treatments, appointments, notes and consents are on the card.
Payments, balances and instalments	A receivable kept by hand gets forgotten.	Yes. Debtors are in one list, with the instalment plan and the next payment.
End-of-day cash	A cash difference cannot be traced if records are not kept apart.	Yes. Cash, card and transfer are totalled separately.
Online booking	Patients can book without phoning.	Yes. One link that opens with the clinic’s logo.
Permissions and audit trail	Everyone seeing everything is both an error risk and a data risk.	Yes. Role-based permissions, an action log and two-step verification.
Data import and exit	If you ever have to leave a program, your data must stay yours.	Yes. Import from Excel or CSV, export to Excel.
Mobile access	The doctor checks a record in the room or on the road.	Yes. iOS and Android app. It needs an internet connection and does not work offline.
Patient reminders	A patient who does not come is an empty chair.	Partly. One-tap WhatsApp reminders exist; automatic WhatsApp reminders do not yet, they are coming.
Official system connection	Ministry notifications may be required.	No. It is not a health information system (SBYS) registered with the Turkish Ministry of Health and does not send data to e-Nabız.
E-prescription and e-invoice	If an official document is needed, you must know whether the program issues it.	No. It does not write e-prescriptions or issue e-invoices.

Notebook or Excel versus a program

A notebook and Excel are free and familiar, and for a small practice they last for years. The difference is who does the checking.

Topic	Notebook or Excel	Patient tracking software
Appointment clashes	Checked by hand; someone has to notice a double booking.	A second appointment cannot be opened for the same chair at the same time.
Patient history	Scattered across a notebook, files and phone notes.	Gathers in one place on the patient card.
Balances and instalments	Entered by hand on a separate sheet, and can be forgotten.	Debtors in one list, with the next instalment date.
End-of-day cash	Added up by hand at closing time.	Cash, card and transfer are totalled separately on their own.
More than one person	Two people in one file can mix up versions, and it is unclear who wrote what.	Everyone has their own login and permissions, and actions are recorded.
Access	The notebook stays in place and the file sits on one computer.	The same current data on web and mobile.
Cost and set-up	Free; you build the structure of the sheet and maintain it.	Paid monthly; the structure comes ready and set-up takes 2 minutes.

Patient tracking software by specialty

The same program works in every specialty. The pages below describe each specialty’s work in its own words.

Price

You try Clinigim for 14 days without giving card details; when the trial ends the clinic is not locked out, it continues with a daily record allowance. Current packages and the price are shown live from the server in your country’s currency on the pricing page.

Go to the pricing page

Where is your data stored?

Clinigim is developed and operated in Turkey; the database is kept in a data centre in Turkey, patient files and encrypted backups in data centres in the EU; connections are encrypted. Each clinic sees only its own data, free-text clinical notes are stored encrypted, and you can export your records to Excel at any time.

Details on the security page

What Clinigim does not do

Before choosing a program you should know what it does not do. What Clinigim does not do today:

It is not an official health information system
It is not a health information management system (SBYS) registered with the Turkish Ministry of Health’s registration system.
It does not send data to e-Nabız
Patient records are not transferred to Ministry systems.
It does not write e-prescriptions
You use the relevant official system to issue prescriptions.
It does not issue e-invoices
For official invoices you use your accounting program or accountant; reports export to Excel.
WhatsApp reminders are not automatic yet
With one tap your clinic’s WhatsApp opens with the message ready. Automatic WhatsApp reminders are coming.
It does not work offline
Records live on the server; Clinigim needs an internet connection.
It is not a hospital system
There is no laboratory, imaging, HL7 or DICOM connection.

For its e-Nabız notifications and official record-keeping duties, a private practice may need to use an SBYS registered with the Ministry of Health. Clinigim is used alongside that, for appointments, payments, cash and patient communication.

Frequently asked questions about patient tracking software

What is patient tracking software?: Patient tracking software is a program that keeps a clinic’s appointments, patient records, payments and balances in one place. Instead of a notebook or Excel, each patient’s history sits on one card and the day’s cash adds itself up. Clinigim does this for dietitians, psychologists, dentists and other clinics, on the web and in an iOS and Android app with the same data.
What should I look for when choosing patient tracking software?: First check that it covers your daily work: an appointment calendar, a patient card, payments and balances, end-of-day cash. Then come permissions and an audit trail, where the data is stored, import and export with Excel, mobile access and a clear price. Ask what it does not do as well; the table on this page shows that for Clinigim.
Is a patient record program the same as patient tracking software?: Mostly they describe the same thing. A patient record program stores the patient’s details and history; patient tracking software adds appointments, payments and balances to that. Clinigim does both: the patient card holds the record, and the appointment and payment screens do the tracking.
Why use a program instead of Excel or a notebook?: When appointment clashes, balances and cash are handled by hand, they get forgotten or added up wrongly. In a program a second appointment cannot be opened for the same chair, debtors sit in one list and the end-of-day cash adds itself up. A notebook and Excel are free; in return you do those checks yourself.
How much does patient tracking software cost?: Current packages and prices are shown live from the server in your country’s currency on the pricing page. As of October 2026 the Professional package costs 1,499 TRY per month in Turkey; any campaign is shown on the same page. You can try it first for 14 days without giving card details.
Does Clinigim replace an SBYS, or connect to e-Nabız?: No. Clinigim is not an SBYS registered with the Turkish Ministry of Health’s registration system, it does not send data to e-Nabız and it does not write e-prescriptions. For official record-keeping and notification duties a private practice may need an SBYS registered with the Ministry. Clinigim is used alongside it, for appointments, payments, cash and patient communication.
Is patient data safe, and where is it stored?: Each clinic sees only its own data; free-text clinical notes are stored encrypted and actions are recorded. Clinigim is developed and operated in Turkey; the database is kept in a data centre in Turkey, patient files and encrypted backups in data centres in the EU; connections are encrypted. You decide with permissions who can see and do what. Details are on the security page.