Private practice software: patients, booking and cash in one place

Is practice software the same as an official health record system?

No, and the difference matters when you choose. In Turkey, health information management systems registered with the Ministry of Health (SBYS) keep examination records and report to e-Nabız, and a private practice may need one for its official record-keeping and reporting duties. Other countries have their own rules.

Clinigim is not such a system: it does not send data to e-Nabız, write e-prescriptions or issue e-invoices. It runs the business side of a practice: bookings, the patient card, payments, balances, end-of-day cash and patient messages. If you must use an official system, Clinigim works alongside it for money and the calendar. The full scope is on the patient tracking software page.

What does a single doctor’s day look like in Clinigim?

In a practice without a receptionist every task lands on the doctor, so the program has to work with few screens and short paths. An ordinary day goes like this:

• In the morning the Panel shows today’s appointment count, the day’s cash and the total open balance.
• When a patient arrives you open the card and record the visit as a new transaction with its payment method; any unpaid part stays on the card as a balance.
• If a follow-up is needed you book it the same day and send the reminder from WhatsApp with one tap.
• Bookings from the online booking page land in your calendar by themselves.
• In the evening the end-of-day report shows cash, card and transfer totals to check against the POS slip.
• At month end you export the tax report and expected collections to Excel and send them to your accountant.

Moving from a notebook or spreadsheet: what happens to the old patient list?

For a practice that has kept a notebook or a spreadsheet for years, old records are the biggest worry. You move the patient list in one go, and you only need to bring across what is useful today, not the whole past.

• The patient list is uploaded as Excel or CSV; first name, last name, phone, e-mail, date of birth, notes and address columns are matched. Up to 2,000 patients per file.
• The preview shows invalid and duplicate rows to fix or skip; on confirmation they are all added at once.
• Open balances move with the transaction import; the difference between the amount and the paid amount shows as the balance.
• If something goes wrong, the import is undone with one click within 24 hours.
• Appointments and treatment plans are not imported; you enter future appointments in the calendar.

Related guides

Short step-by-step articles on the topics of this page.

• How to move patient records from Excel to software

  Preparing, importing and checking the file when switching from a notebook or Excel.

• How to reconcile the cash drawer at the end of the day

  The order for closing the evening till in ten minutes in a single-doctor practice.

• How to track patient balances and installment payments

  Sale, payment and balance; recording part payments and installments.

Questions practice owners ask

Which specialties is it for?

Dental, aesthetic, dermatology, obstetrics and gynaecology, ophthalmology, ENT, physiotherapy, psychology, dietetics and similar private practices and outpatient clinics. The program does not change by specialty: booking, patient card, payments and cash work the same everywhere, apart from a few specialty screens such as the dental chart. Specialty pages are linked below.

How long does setup take?

Sign up and start in two minutes; nobody needs to visit and no training is needed. Enter your services and prices, then import your old patient list from Excel or CSV in one go. Trying a new patient, a new transaction and the end-of-day report on the first day is enough to learn the program.

Does it work offline?

No. Clinigim works online and records are kept on the server. The upside is that if your computer breaks, your data stays: you sign in from another device or your phone and carry on. If the connection drops, note appointments and payments on paper for a while and enter them once you are back online.

Does Clinigim connect to official health record systems?

No. Clinigim is not a health information system registered with the Turkish Ministry of Health; it does not send data to e-Nabız or write e-prescriptions, and it connects to no other country’s official health systems either. If your practice must keep official records in such a system, use Clinigim alongside it for bookings, payments, balances and cash.

Can I issue invoices?

Clinigim prints its own receipts and invoices, but it is not connected to any government e-invoicing system. Use your accounting program or accountant for official documents. The tax report and the transaction list export to Excel, so at month end you can send the file to your accountant.

If I hire a receptionist, what can they see?

Invite the receptionist by link and decide what they see: appointments, patient cards, payments and reports are separate permissions. You can keep revenue and reports to yourself, and your quick notes are visible to nobody. Every record they enter keeps their name, so later you can see who changed a payment.

How much does it cost?

There is no separate price for a single-doctor practice; you choose one of three plans to fit your needs. Three plans; in Turkey 999, 1,499 and 2,499 TRY per month (October 2026), other countries see the price in their own currency. 14 days free without a card; when the trial ends the clinic is not locked out.

Other specialties

One program; each specialty described in its own words.

Dentist

DietitianPsychologistPhysiotherapistAesthetic clinic

• Beauty salon
• Dermatology
• Obstetrics and gynaecology
• Ophthalmology
• ENT