The 12 questions we get most

No. Sign up and start in 2 minutes. There are three core flows: Patient, Treatment/Collection, Cash. It takes minutes to learn.

You can just buy. Hit "Buy now" in the Plans section and sign-up plus payment run in one flow — your plan starts immediately. Prefer to look first? The 14-day free trial needs no card, and when it ends your clinic does not close; it keeps running with a daily record allowance.

Each clinic’s data is kept separate from other clinics, and the server enforces that separation; you decide with permissions what your staff can see. Free-text clinical notes are stored encrypted, and changes to core records are logged with who made them and when.

Yes. You give the owner and staff separate logins and permissions; every action is traced.

Yes, your data is yours; you can export it and leave your account any time.

The current price is on the Plans page; that figure comes live from the server, and a campaign, if there is one, shows on the same card. You can try it for 14 days without a card first, then buy from the same place if you want to.

Yes. Upload the Excel or CSV file from your old program as-is — we recognize the columns. A preview shows how the patients will look, and you fix any bad row right there. Confirm it and it's imported; you can undo the whole import later if you want. If your file doesn't fit, download our template and fill it in.

A one-tap WhatsApp reminder goes from your clinic’s own WhatsApp with the text ready, at no cost. Automatic WhatsApp reminders are coming soon: they will go from Clinigim’s own sender with approved ready-made templates, you will not need to set up your own number, and they will count against the monthly message allowance in your plan.

The interface works in 20 languages; you can see them all in the language picker at the top of the page. In Arabic, Persian and Sorani the layout turns right to left. The clinic picks the language of the messages patients receive separately from its own interface language.

The mobile app (iOS and Android) is being prepared for store release; once published it runs on the same clinic data as the web: a payment you enter on the web shows on the phone, an appointment taken on the phone shows on the web, at the same time. Until then you can also use Clinigim in your phone’s browser.

No; Clinigim runs online and the records are kept on the server. That is also the upside: if your computer breaks your data is still there, and you sign in from another device and carry on.

You write from the Support & Help screen in the app; your messages and the replies stay there with their history. You can also write to [email protected].