KVKK Request
You can use your rights over your personal data (to learn, correct, delete and object) from this page. Your request is answered within 30 days at the latest and, as a rule, free of charge.
1. Whom should you apply to?
If you are a patient
The clinic that keeps your record, or that received the details you sent through its booking page, is the controller of that data. Apply to the clinic first; Clinigim, as the clinic’s processor, helps it carry out your request. If you cannot reach the clinic you can still use this form; we will pass your request on to the clinic.
If you are a Clinigim user or visitor
If you are a clinic owner, doctor or staff member, a visitor to the site or someone who wrote to us for support, Clinigim is the controller; fill in the form below.
2. Your rights (KVKK Art. 11)
- To learn whether your personal data is processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used accordingly
- To know the third parties it is transferred to, in Türkiye or abroad
- To ask for correction if it is incomplete or inaccurate
- To ask for deletion or destruction when the conditions are met
- To ask that corrections and deletions be notified to the third parties the data was transferred to
- To object to a result against you reached by analysis exclusively through automated systems
- To claim compensation if you suffer damage because of unlawful processing
3. Request form
4. Other ways to apply
An e-mail to [email protected] from the e-mail address registered on your account.
5. What happens next?
We answer your request within 30 days at the latest; as a rule it is free of charge. If we cannot be sure of your identity we may ask for additional documents. If you find the answer insufficient, your request is rejected or you receive no answer in time, you can complain to the Personal Data Protection Board within 30 days of learning the answer and in any case within 60 days of the date of your request.