Commercial Electronic Messages — Notice and Consent
1. Scope
1.1. This is the notice and consent text, under Turkish Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, for the commercial electronic messages Clinigim (Türkiye) (“Clinigim”) sends to clinic owners and users. Where you are outside Türkiye, the mandatory rules of your own country on electronic marketing also apply.
1.2. Commercial electronic messages are marketing e-mails, SMS and push notifications such as announcements of new features and products, campaign and price information and event invitations.
2. Consent
2.1. Commercial electronic messages are sent only with the explicit consent you give beforehand. Consent is given by the option you tick during registration or in Settings; no pre-ticked box is used.
2.2. For addresses in Türkiye, Clinigim is required by law to record consents in the Message Management System (İYS) before sending commercial electronic messages; once recorded, you can also view and withdraw your consent there.
2.3. Although Turkish law allows messages to merchants and tradespeople without prior consent, Clinigim does not use that exception: every commercial message depends on your consent.
3. Opting out
3.1. You can withdraw your consent at any time and without giving a reason: through the opt-out link at the bottom of every message, the communication preferences in Settings, the İYS, or an e-mail to [email protected]. An opt-out is applied within 3 business days at the latest.
4. Service messages that do not depend on consent
4.1. Notices about the operation of the service (e-mail verification codes, sign-in and security alerts, payment and invoice information, subscription renewal and price change notices, changes to the agreements, account deletion schedule warnings, bookings arriving from your booking page) are not commercial messages; they are sent within the ongoing subscription relationship regardless of consent and cannot be opted out of. These messages promote no product or service; any message that contains promotion is a commercial electronic message and depends on consent.
5. Data processed and retention
5.1. Your consent and opt-out records (with date, channel and source), your name, e-mail and phone are processed for this purpose. Consent records are kept for 3 years from the date the consent ended and other message records for 3 years from the date of the record, then deleted.
5.2. Details of how your personal data is processed are in the Privacy Policy and the Privacy Notice.
Version history
Earlier versions of this document and what changed in each:
- 23 October 2026 — Recording in the Message Management System described as an obligation.
- 20 October 2026 — First version.